Change guest information

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4 years 1 month ago #324978

-- HikaShop version -- : 4.3.0
-- Joomla version -- : 3.9.8
-- PHP version -- : 7.3.23
-- Browser(s) name and version -- : Chrome 86.0.4240.80
-- Error-message(debug-mod must be tuned on) -- : None

Hi,

I'm trying to make my checkout process as simple as possible but just don't seem to be able to get it "just right"

Is there any way to get rid of the change guest information button or make it display something more useful ?

At the moment I have cart → quick guest checkout → Address, shipping, payment which almost does what I want

Unfortunately after the guest details screen it doesn't take me straight to Address, shipping, payment . Instead it puts an extra "change guest information" step in with nothing else on the page and displays very little information other than an email address.

Is there any way I can make this work better e.g. get rid of the extra step , combine it with the next step or some other way of streamlining things ?

Any advice regarding simplest the most user-friendly way to setup checkout would also be appreciated.

Cheers
Rob


MItrax Trading
www.mitrax.com.au

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4 years 1 month ago #324982

Hi,

You could easily hide the "change guest information" button with CSS.

I would recommend to move the address view to the "quick guest checkout" view.
That way, when you fill in the guest form, you get the address view to appear instead of an empty step with just a button.
That makes more sense to the customer.

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  • Posts: 76
  • Thank you received: 5
4 years 1 month ago #324994

Thanks Nicolas, appreciate the quick reply


MItrax Trading
www.mitrax.com.au

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