Cart Display on Mobile

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4 years 4 weeks ago #325106

-- HikaShop version -- : 4.4.0
-- Joomla version -- : 3.9.22
-- PHP version -- : 7.2.34
-- Browser(s) name and version -- : Firefox & Safari
-- Error-message(debug-mod must be tuned on) -- : N/A

Good Day Guys!
I am including Screenshots - Hikashop Display is a bit of a mess on Mobile.
I have tried both my Template CSS and Front-end CSS File - Default.

I have also tried the standard old Joomla Protostar Template - Also included in my Screenshots.
When I click on a Product to edit in the Cart, the popup is also cutting off - Screenshot also attached.

Please help me to get Hikashop Responsive?

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Last edit: 4 years 4 weeks ago by Uriel.

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4 years 3 weeks ago #325122

Hello,

It seems that there things that can be improve, but to be more precise in our correction can you provide these elements :
- Backend access in order to be able to analyze your website and his template interaction because there several weird points.
- Can you list display issues in 2 groups (from your current template & the ProtoStar).

Note : Use our Contact us form in order to provide backend references, and don't forget to add an Url link to this topics.

Awaiting news from you to progress on your subject.
Regards

Last edit: 4 years 3 weeks ago by Philip.

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4 years 3 weeks ago #325142

Good Day Phillip,

As requested I have sent you Backend Access via your Contact Form with this Post URL.

Issues from my Current template Front-end CSS File - Default :



Issues from my Current template and the CSS File I should be using:


Issues From Protostar Template:


I cleared my cache and found no Issues with Protostar & Default Template!
I understand that this is then a Template Issue but why are there Issues with My Template and your Default CSS?

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4 years 3 weeks ago #325148

Hello,

We have received your backend access, thanks for this.

But unfortunately, we weren't able to reproduce your display issue, can you details how did you test it ? Which navigator or tool ?... Or maybe you have succeed to solve your issue ?...
For the ProtoStar version we have this :

alt


For display with the template :
alt


As you can see on the Css part, I comment the command that leads to the display issue.
But for this point (and other) your best move is to contact the template creator.

But for other points we have to experience ourselves the issue with ProtoStar to be able to correct our frontend_default.css, I precise that I test the in "cart popup edition" and wasn't able to see any display issue.

regards

Last edit: 4 years 3 weeks ago by Philip.

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4 years 3 weeks ago #325249

Hi Phillip,

I have decided to use a new Template all together as there were just too many issues with that one.
I have a smaller display issue now which I am sure can be easily resolved by CSS, I am just not sure what to edit.


You will see Description Main Div is over Add to Cart Button - This is only on Desktop - I am using Firefox on Mac.
I am consequently not able to click the Add to Cart Button
I have already added this CSS :
#hikashop_product_description_main {
padding-top: 80px;
}
Please can you assist me with this?

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4 years 3 weeks ago #325262

Hello,

In order to help you we need to see by ourselves the context of your last screenshot, we use link you provide us and products we have find have't any description.
But not that this issue is more template related that HikaShop related, but if it's quick and simple we can of course guide you to correct this, but we need to see the issue.

Regards

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4 years 3 weeks ago #325292

Hi,

The link is :
plugsandtunnels.com/index.php/buy-plugs-...ir-exotic-wood-plugs

I have solved this Issue...

Last edit: 4 years 3 weeks ago by Uriel.

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4 years 3 weeks ago #325297

Hello,

Here, what we see by using your link WITH Firfox :

alt


And so on our side, we can click the Add to Cart button.
Sorry but if we can see by ourselves the issue solve it is impossible.

Regards

Last edit: 4 years 3 weeks ago by Philip.

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