Can't add custom product to basket after update

  • Posts: 163
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  • Hikashop Business
3 years 11 months ago #326502

-- url of the page with the problem -- : www.121time.com
-- HikaShop version -- : 4.4.0
-- Joomla version -- : 3.9.23
-- PHP version -- : 7.4.12

Dear All,

Our customers can create custom watches from a configurator that they add in the cart.

But if I update Hikashop from version 4.3 to 4.4 the product can't be added in the cart. Error 0 and white page if I remember well.

I could revert to 4.3 and it works well.

Maybe that having a look at our helper file you would point immediately where the issue is? Would be nice...

Thank you in advance

Jean-Loup

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File Name: helper.php...1-26.zip
File Size:2 KB

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3 years 11 months ago #326512

Hi,

The function "fullSave" doesn't exist anymore in class.product.
You should use "save" instead.

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  • Posts: 163
  • Thank you received: 6
  • Hikashop Business
3 years 11 months ago #326528

Hi Nicolas, just tried but white page with error 0, having changed the fulSave for save



If you don't have further ideas I will remain to the 4.3.0... not the courage to restart everything ;-)

Good evening

JL

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  • Posts: 82863
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  • MODERATOR
3 years 11 months ago #326545

Hi,

Well, without the error message, it's hard to say exactly. I merely said that based on a quick look on the code you provided.
You should turn on the "error reporting" and "debug mode" settings of the Joomla configuration and try again. It should then display a proper error message which will point at the file and line where the error is happening.
Also, you might have more than one issue in there.
The fullSave function call is a problem as far as I can see.

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