Custom Field price plugin not updating cart

Hi,

Could you provide a screenshot of the settings of your custom field in the Display>Custom fields menu and a screenshot of the plugin settings in the System>Plugins menu ?

Hello,

Can you please provide a screenshot of your checkout workflow ?

Regards,

Hello,

Your workflow looks fine.
Would it be possible to have an access to your website in order to perform a test and see the issue directly ?
You can use the "contact us" form to send us such kind of private information (please include the URL of the forum thread so the support team will know what to do with the credentials and will assign the ticket to me)

Regards,

Hello,

Mostly the front-end ; but I saw that you unpublished the custom field, so it would require a backend access in order to change the configuration and perform some tests.

Regards,

Hello,

Thanks for the credentials.
I was able to test your website and verify that the plugin "custom field price" is working fine :
pasteboard.co/JEbdSUa.png

For my test, I enabled the order custom field, but I set-up some ACL so it is not visible for guest accounts.
I also published the instance for your "custom field price" plugin, so it can add the price when the checkbox is checked.

The main problem you have is that the "fields" blocks is not automatically submitting its data when you check the box.
I had to manually call a JavaScript function to force the submission of the block, which added the additional line in the cart and refreshed the cart block.
To change that, you need to enable the setting "show submit button" in your checkout workflow so your customers will have a button to validate the content for the fields you have configured.
Auto-submitting fields in the checkout is not possible due to the complexity of some fields and the fact that it could refresh the block when the customer is still performing modifications.
When you do not have the submit button, the "next" button at the bottom will submit all the form and should stay on the same page but with the modifications for the fields and the update of the cart ; but the best is to display the button for the fields block.

Regards,

Hello,

The plugin work in one step or several step checkout, the point is more the custom field to update your order, and for this as explained by Jérôme, each custom field can't leads to process an update for each customer custom field manipulation...

Maybe we can suggest an intermediate solution ?
How about just adding a final step as a final recap ?
You will just have to push your cart & terms and conditions check blocks in a final step ?
Then, you won't have to confirm your custom field selection.

Tell us your feelings about this.
Regards