Cannot create new client account

-- HikaShop version -- : 4.4.1
-- Joomla version -- : 3.9.26
-- PHP version -- : 7.3.26
-- Error-message(debug-mod must be tuned on) -- : Avertissement
Vous devez indiquer un mot de passe!

Hi there,

My Hikashop checkout process stalls at the Create an Account stage. Whatever a new user tries to create an account they are sent back to the homepage with an error message : Avertissement - Vous devez indiquer un mot de passe! (it's a French site).

What's odd is that the Hikashop Client account and the Joomla User account are, in fact, created during this process. I've tried this with the simplified account option, which doesn't ask for a password, and get the same results.

I hope you can help me with this - been working on the problem for days, trying every option...

Thanks,
Tim

PS - No problem providing back-end access if required.

Hi Nicolas,

You found the problem...! We had an old plugin installed on the site, Webemus - Autologin, which was blocking the checkout process for new customers. Thank you so much for your help.

Tim