No confirmation message after succesful payment

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  • Hikashop Business
3 years 2 months ago #335440

-- url of the page with the problem -- : www.seemybag.gr/index.php?option=com_hik...ayerID=Z92RRMMUBBYES
-- HikaShop version -- : 4.4.3
-- Joomla version -- : 3.10.1

Hello,

after a successful payment completes (checked with Paypal and credit card payment) the page contains no confirmation messages.
I checked the HTML of the page (see screenshot) and the content is empty.

I have not overriden the after_checkout view.

Example url: www.seemybag.gr/index.php?option=com_hik...ayerID=Z92RRMMUBBYES

Thank you in advance,
Yannis

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  • MODERATOR
3 years 2 months ago #335444

Hello,

In order to better understand your issue we will need to experience it by ourselves, for this can you provide these elements :
1. Administrator access link (backend url)
2. User backend references (with maximum ACL)
3. Paypal Sandbox references (to be able to simulate a complete order process)

Note : As, of course these references must be kept secret, you have to use our Contact us form to provide these, and don't forget to add an Url link to this topic in your message.

Awaiting your elements to progress on your subject
Regards

Last edit: 3 years 2 months ago by Philip.

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