Shipping method that won't let you order online

  • Posts: 1055
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  • Hikashop Business
3 years 1 month ago #335968

-- HikaShop version -- : 4.4.3
-- Joomla version -- : 3.10.2

Hi!

I need to have a shipping method option that would be: Contact us for details
When the user chooses this method, he/she will not be able to complete the order online. The cart and all other options will be disabled and of course the complete order button.
Is this possible?

Thank you

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  • Posts: 82863
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  • MODERATOR
3 years 1 month ago #335975

Hi,

Well, there is no contact us form in HikaShop for carts.
Why not create a payment method "contact us" based on the "collect on delivery" plugin already available and use its "shipping methods" setting to restrict it to the "contact us" shipping method you already have ?
Then, you can customize the text displayed by that payment method at the end of the checkout and configure it to set the order in a specific "contact" order status you would have first configured in the System>Order statuses menu.
And you could configure a custom order status notification email for the "contact" order status via the "per status override" button via the menu System>Emails so that you can have an email seen as a contact request email instead of a normal order notification.

The following user(s) said Thank You: verzevoul

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