Download files are not accessible after payment and in download section.

  • Posts: 90
  • Thank you received: 2
  • Hikashop Business
3 years 1 month ago #336090

-- url of the page with the problem -- : jetsebremer.nl/nl/
-- HikaShop version -- : 4.4.3
-- Joomla version -- : 3.10.2
-- PHP version -- : 7.3
-- Browser(s) name and version -- : Chrome

Hello Hikashop,

Download files are not accessible after payment and in download section. See this screencast www.loom.com/share/24dd158496e644e69af6b58c4bf4e7a2

Also in the invoice mail there is no download button for files. See screenshot. How can we fix this?

Kind regards,
Raoul

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  • Posts: 90
  • Thank you received: 2
  • Hikashop Business
3 years 1 month ago #336093

Hello, we solved it. Status after succesfull payment stayed on created. I saw in RO Payments a warning on let's encrypt SSL. Replaced it for 4096 bit comode SSL and all works fine again.

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