Receiving checkout comments in order notification emails

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  • Hikashop Business
3 years 1 week ago #337007

-- HikaShop version -- : 4.4.4
-- Joomla version -- : 3.10.3
-- PHP version -- : 7.4.25
-- Browser(s) name and version -- : Opera 78.0.4093.147
-- Error-message(debug-mod must be tuned on) -- : configuration question

Hi,
can you tell me how to configure our admin order notification email so that it includes customers' checkout comments please. These are only showing up on the backend and our shop staff aren't allow to access the backend.

Regards,
Ian and Stu

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  • Posts: 82863
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  • MODERATOR
3 years 1 week ago #337012

Hi,

I suppose that these "checkout comments" are added to the order thanks to a custom field of the table "order".
So what you can do in that case is to edit that custom field in the menu Display>Custom fields.
And there, in its settings, you'll have a section for email display settings that you can activate so that the value of the custom field appears in the notification emails.

The following user(s) said Thank You: smithshop123

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