Website appears to add random items to cart

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  • Hikashop Business
3 years 1 week ago #337036

Hi,

I saw i had loads of random carts in customers => cart
I saw the ip was from my host so i asked them what could be happening here.
They replied:
"The IPv6 address mentioned is the IP address of the server on which your hosting, and therefore also your site, is located.
The orders are therefore placed locally, as it were, from the environment itself.

So there is something in your site or on your hosting that manages to place these orders internally via your site, this can be through scripts, or perhaps certain plugins, so you should investigate exactly where the cause is, to start with It is best to go through all plugins.
I therefore recommend that a website programmer debug your site to see where exactly this comes from."

How can i find out if and how this is possible? Or is this a normal hikashop phenomenon?
Hope you already have this experience.

Kind regards,

Nico

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3 years 1 week ago #337052

Hi,

It's not a normal phenomenon.
But there is nothing to worry about.
It's probably some kind of SEO optimization, or crompression, or other kind of website management/enhancer extension which trigger the add to cart URL of your products when doing its things.
Now to find what it is, it might be hard.
The first thing I would do is to check the apache access log of your server.
There, I would search for all the add to cart URLs where the IP address of the server comes out.
Maybe the HTTP referer or the user agent, which are both logged with the HTTP request log will give information about the extension doing this.
If not, then hard to say what it is if you don't know what extension could be automatically requesting these add to cart URLs. If you have some idea, then you could try deactivating the extension and see if that helps, which would confirm that it comes from it, and then you could check in that extension settings if there is a way to preventing it from requesting the add to cart URLs (like some kind of blacklist feature).
I personnally wouldn't bother too much about it.

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