Hello,
In order to better understand the situation, can you provide these elements :
- Your HikaShop & Joomla versions
- A detailed step by step description, in order to allow us to reproduce your issue
=> What was your action just before the issue emerge, in which context, with which setting etc etc
- Activate the Joomla Debug mode (with maximum level)
=> Reproduce your issue, and provide us the screenshot that will allow us to see everything about the error details.
How to activate Joomla Debug
Awaiting your elements to progress on you issue.
Regards