Blank Pop-up at Checkout

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11 months 3 weeks ago #356995

-- HikaShop version -- : 5.0.0
-- Joomla version -- : 4.4.0
-- PHP version -- : 8.1.25

Hi

I have an issue at checkout. The site uses PayPal Checkout for taking payments. After clicking the button to make payment a blank pop-up appears. It can be closed and then the PayPal options appear. This is of course creating quite an issue for customers.

I have attached screenshots. I would appreciate your input?

Thanks

David

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  • Posts: 440
  • Thank you received: 20
  • Hikashop Essential
11 months 3 weeks ago #356998

Hi

this has now been resolved after finding the following post in the forums.

www.hikashop.com/forum/payment-methods/9...checkout.html#356956

Thanks

David

Last edit: 11 months 3 weeks ago by davec.
The following user(s) said Thank You: nicolas

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  • Posts: 440
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  • Hikashop Essential
11 months 3 weeks ago #357034

Hi

just wanted make one little note. On my mobile phone there are no pop ups and the PayPal payment option loads as expected.

Thanks

David

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