Emails on order

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  • Hikaserial Standard Hikashop Business
10 months 3 weeks ago #357286

-- HikaShop version -- : 5.0.2
-- Joomla version -- : 4.4.1
-- PHP version -- : 8.1
-- Browser(s) name and version -- : FireFox

Hi
I'm making a shop for a customer and she doesn't want her customers to get a RECEIVED ORDER mail, so I turned it of, but they still get both RECEIVED and CONFIRMED at the same time?

How can I change this?

Kind regards
Thomas


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10 months 3 weeks ago #357291

Hi,

You should not unpublish the "created" order status.

What you want to do is to go in the System>Emails menu. There, you probably want to unpublish the "order creation notification" email.

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  • Posts: 359
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  • Hikaserial Standard Hikashop Business
10 months 3 weeks ago #357306

Hi

Thanks, activated that again and will test the other thing - thanks!

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