display problem in mobil version

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  • Hikashop Business
10 months 2 weeks ago #357953

-- url of the page with the problem -- : wolfundbaer.de
-- HikaShop version -- : 5.0.2
-- Joomla version -- : 5.0
-- PHP version -- : 8.2

Hello everyone,

I have a display problem in the mobile version (cell phone)
when I am in the shopping cart and want to change the quantity of the product, it does not work if I have the following code in it.
able.hikashop_product_quantity_table {
float: right;
}
but if I remove the float then I can change the quantities but it looks bad because it is then on the right and not in the middle.



danke
Andy

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  • MODERATOR
10 months 2 weeks ago #357956

Hello,

We can see that you use a frontend custom Css file, can you process a test with the default one?
Does it solve your issue?
If not, process a test without your Yootheme template for the default one (Cassiopeia or ProtoStar).
Pretty sure that your current issue come from one of this Css files.

If it come from your frontend custom, you have to refine your custom code, and if it come from your template, you have to contact the template support.
Regards

Last edit: 10 months 2 weeks ago by Philip.

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  • Posts: 39
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  • Hikashop Business
10 months 2 weeks ago #357970

Hi,
when i take Cassopia at the Basket than it is the Same

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10 months 2 weeks ago #357974

Hello,

Can you provide these elements:
- An Url link to your backend (administrator)
- Backend user references (with maximum Acl)

Note : Use our Contact us form to provide these elements, and add an Url link to this topic.
Precise if your provided website access is in product phase or not.
Regards

Last edit: 10 months 2 weeks ago by Philip.

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10 months 2 weeks ago #357998

Hello,

Thanks for your return, it seems that we have to make evolve our Css for mobile view.
BUT on your side, and after we process some test part of your display issue is linked to your different Css file, in details :
- Style default is an old css file which we recommend no longer using (because we no longer support this file and it is starting to date)
- Your frontend file Css is a custom version
- AND maybe your template.

We recommend this step by step:
- First wait for our new version of the CSS frontend (we will notify you right here)
=> We should have a fix for the default frontend within 24 hours
- Then we will resume the discussion to see more clearly the real responsibility for this display.

Regards

Last edit: 10 months 2 weeks ago by Philip.
The following user(s) said Thank You: C3zehn

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10 months 2 weeks ago #358003

Hello,

Can you process a test with the custom3 frontend file (it's a frontend css prototype that I install directly on your website), and make your test WITHOUT your style file Css AND with the default template.
Can you make you returns ?

Regards

Last edit: 10 months 2 weeks ago by Philip.

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  • Hikashop Business
10 months 2 weeks ago #358014

Hello,

if I take the Custom 3, then it looks great in the mobile view (see also screenshot) I really like that.
Now the white bar is back at the top, do I have to use the :

.hikashop_checkout_cart td.hikashop_cart_product_name_value {width: 100%}

again?

thanks andy

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Last edit: 10 months 2 weeks ago by C3zehn.
The following user(s) said Thank You: Philip

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10 months 2 weeks ago #358019

Hello,

Thanks for your return, you are absolutely right about the product name, it's now adjusted in our side and for our futur package.
Regards

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