Checkout page on multilingual site

  • Posts: 153
  • Thank you received: 12
  • Hikashop Business
9 months 1 week ago #359082

-- HikaShop version -- : 5.0.3
-- Joomla version -- : 4.4.2
-- PHP version -- : 8.1.

Hi,

On my site, the default language is en-US. The checkout page works like a charm.
But not on my second language (fr-FR). When I check the terms and conditions checkbox or remove an article of the cart, it kills the display of the page, displaying in the checkout page the complete homepage of the site.

Any idea what's going on or what I did wrong?

Thanks in advance for your help

Sandra

Please Log in or Create an account to join the conversation.

  • Posts: 82863
  • Thank you received: 13372
  • MODERATOR
9 months 1 week ago #359083

Hi,

I would recommend to make sure you've selected a menu item of the type HikaShop checkout in the "force menu on checkout" setting of the HikaShop configuration, and maybe make it available for all the languages, without language association to avoid potential issues.

Please Log in or Create an account to join the conversation.

  • Posts: 153
  • Thank you received: 12
  • Hikashop Business
9 months 1 week ago #359090

Hi Nicolas

Thanks a lot Nicolas for your answer.

I already selected a menu item in the force menu on checkout.

I just made it available for all langagues and the issue is gone. But now in French it doesn't display anymore my French template style. I presume there's no way to fix this?

Thanks again

Sandra

Please Log in or Create an account to join the conversation.

  • Posts: 82863
  • Thank you received: 13372
  • MODERATOR
9 months 1 week ago #359094

Hi,

And if you select in there a menu item only for one language, and use the language association to link it to another HikaShop checkout menu item for each language , it doesn't work ?

Please Log in or Create an account to join the conversation.

  • Posts: 153
  • Thank you received: 12
  • Hikashop Business
9 months 6 days ago #359108

Hi Nicola,


Nope, it doesn't work. Apparently to not have a broken display for the 2nd language, the selected menu in the config has to be set on 'all' languages

Sandra

Please Log in or Create an account to join the conversation.

Time to create page: 0.063 seconds
Powered by Kunena Forum