Paypal Checkout instead of Paypal recurring payment

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studiocurci
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Posts: 69
Thank you received: 3
Hikaserial Subscription Hikashop Business

6 months 4 weeks ago #360628

-- HikaShop version -- : 5.0.3
-- Joomla version -- : 4.2.9
-- PHP version -- : 8.1.26

Hi,
I have many downloadable products that can be purchased with PayPal checkout and only one subscription product (Hikaserial) that can be purchased with recurring payment. A customer was able to purchase this product with pay pal checkout instead of paypal recurring payment. How was this possible? In the cart, if you purchase the subscription product you will only see the recurring PayPal button.
Thank you
Regards
Francesco

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nicolas
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MODERATOR

6 months 4 weeks ago #360629

Hi,

It could be that you configured HikaShop to allow the customers to pay for their order after the checkout, and even change the payment method. In that case, if the user doesn't complete the payment after the checkout and access his order details page, he can change his payment method. It's possible that the mechanism there allows for the selection of the normal PayPal Checkout payment method.
Supposing that this is how it happened, you should see the order being changed in the history of the order in your backend. That's actually the first thing I would check if I were you.

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