Shipping costs not calculated correctly

  • Posts: 27
  • Thank you received: 0
  • Hikashop Business
6 months 3 weeks ago #360642

-- url of the page with the problem -- : shop.hansplanje.nl
-- HikaShop version -- : 5.0.4
-- Joomla version -- : 4.4.4
-- PHP version -- : 8.1
-- Browser(s) name and version -- : firefox latest

As a customer to this webshop, you can order from several categories.
If you order one item only from category A, the cost for shipment is €7,50
If you order one item only from category B, the cost for shipment is €5,00
If you order one item from category A AND one item from category B the cost for shipment is €7,50
If the total amount of your order is above €250,- there shuld be no cost for shipment.

The calculation for shipment above €250,- works correct. There is no additional fee.
How do I achive the other options correct in HikaShop?

Please Log in or Create an account to join the conversation.

  • Posts: 82863
  • Thank you received: 13372
  • MODERATOR
6 months 3 weeks ago #360651

Hi,

Set a weight of 9999 in the products of the category A and a weight of 1 in the products of the category B.
Create a manual shipping method with a max weight of 9998 and a max price of 250 and a price of 5.
Create a manual shipping method with a min weight of 9999 and a max price of 250 and a price of 7.5.
Create a manual shipping method with a min price of 250 and a price of 0.
This should allow you to achieve what you want.

Please Log in or Create an account to join the conversation.

  • Posts: 27
  • Thank you received: 0
  • Hikashop Business
6 months 1 week ago #361054

I have finally found the cause of the problem.

I used a manual shipping method for taking goods from the shop.
In this case there are no shipping costs.

What method or plugin can I use for goods that are collected from the store?
So there are no shipping costs charged whatever the price is.

Please Log in or Create an account to join the conversation.

  • Posts: 82863
  • Thank you received: 13372
  • MODERATOR
6 months 1 week ago #361057

Hi,

I see no problem with doing this with a manual shipping method.
Just set the price of this extra manual shipping method to 0, and activate its "override shipping address" setting.

Please Log in or Create an account to join the conversation.

Time to create page: 0.054 seconds
Powered by Kunena Forum