Cart reminder notification templates

  • Posts: 98
  • Thank you received: 5
  • Hikashop Business
2 months 2 weeks ago #361605

-- url of the page with the problem -- : norahlux.red/shop

Hi,

It seems the cart reminder notifications templates are not all working as they shoudl.
Some, especially the alternative versions fill the whole bg with color so they don't look good plus make it unreadable.
Some others seem to miss the top bar and some seem to have the footer image missing.
Can you run through dose and update the plugin? Thanks

Please Log in or Create an account to join the conversation.

  • Posts: 82308
  • Thank you received: 13257
  • MODERATOR
2 months 2 weeks ago #361607

Hi,

The background etc comes from the template selected in the notification emails in System>Emails. By default, it's the "default" template which is selected, which is the same as for all the other emails sent by HikaShop for users.
And I do not see a problem with these reminder emails display.
I'm thinking the issue might be with your setup, and not with the emails by themselves.
Could you please check their settings in System>Emails ? Could you provide screenshots of their settings and some screenshots to illustrate the issues that you have with their look ?

Please Log in or Create an account to join the conversation.

Time to create page: 0.045 seconds
Powered by Kunena Forum