activation email not working

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  • Hikaserial Subscription Hikashop Business
2 weeks 3 days ago #364254

-- HikaShop version -- : 5.1.1
-- Joomla version -- : 5.2
-- PHP version -- : 8.1

Hello,

After registering in Hikashop checkout, I no longer receive an activation email from Joomla?

Very strange and we will undoubtedly overlook something, but when I place an order as a Guest (or logged in user) I receive the confirmation email with a registration link. So this one works.

But if I set it to register during the checkout, you will receive a message that an email with an activation link has been sent, but you will not receive anything.

Or could this be related to the new custom emails from Joomla 5.2?
Would you mind taking a look at what we may be overlooking?

This message contains confidential information


Regards,
Michiel

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2 weeks 3 days ago #364257

Hi,

The "User account" email has been unpublished in the System>Emails menu of HikaShop.
That's the email used to send the notification to the user with the activation link.
You want to enable this back.

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