Loggin in during checkout

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Scramble ITS
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Posts: 16
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Hikaserial Subscription Hikashop Business

1 week 2 days ago #364398

-- url of the page with the problem -- : www.scramble.nl
-- HikaShop version -- : 5.1.1
-- Joomla version -- : 5.2.1
-- PHP version -- : 8.1
-- Browser(s) name and version -- : Edge 130.0.2849.80

When you check out you can choose to login, register an account or go further as a guest. When I login theres two scenario's. If I click on 'login', it show an error 500. If I enter my user/pswd and click on 'next', it works. I'm logged in. But this will be quite confusing for users.

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nicolas
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1 week 2 days ago #364399

Hi,

First, try again after activating the "debug" setting of the Joomla configuration.
It should hopefully display an error message with more information.
If not, rename the file templates/YOUR_TEMPLATE/error.php via FTP in order to deactivate the custom error page of your template and use the default error page of Joomla.
With the complete error message, we should hopefully be able to tell you what to do.

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Scramble ITS
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Hikaserial Subscription Hikashop Business

1 week 1 day ago #364424

/home/scramble/public_html/libraries/gantry5/src/classes/Gantry/Component/Whoops/SystemFacade.php(144): Whoops\Run->handleException(Object(Error)) #2 [internal function]: Gantry\Component\Whoops\SystemFacade->handleException(Object(Error)) #3 {main} thrown in /home/scramble/public_html/libraries/gantry5/vendor/filp/whoops/src/Whoops/Handler/PrettyPageHandler.php on line 254

I get this. So I suppose this has something to do with either the Gantry platform or the template right?

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