Adress page keeps loading

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  • Hikaserial Subscription Hikashop Business
1 day 11 hours ago #364995

-- url of the page with the problem -- : www.scramble.nl
-- HikaShop version -- : 5.1.2
-- Joomla version -- : 5.2.2
-- PHP version -- : 8.1
-- Browser(s) name and version -- : Edge 131.0.2903.99

We have an issue when people make an order and are asked to fill out there billing/shipping address, this page keeps loading and noone can enter their information. Don't know if this is update related, but I updated from HS 5.1.1 to 5.1.2 recently.

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Last edit: 12 hours 14 minutes ago by Scramble ITS.

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1 day 10 hours ago #364998

Hi,

Thank you for your feedback.
I've found that when used, the separator checkout view could lead in some cases to unwanted refresh loops following modifications to the checkout system to automatically go to the next step when the current step is empty in HikaShop 5.1.2.
I've made a hotfix on our end to properly handle the separator view that you're using on the address step of your checkout.
Download again the install package of HikaShop 5.1.2 on our website and install it on yours and it will add the patch to fix this.

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  • Posts: 21
  • Thank you received: 2
  • Hikaserial Subscription Hikashop Business
12 hours 14 minutes ago #365005

This did the trick.

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