Total in HikaShop Cart Module not including VAT

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  • Hikashop Business
2 weeks 4 days ago #365131

-- url of the page with the problem -- : shop.conformance.co.uk/
-- HikaShop version -- : 5.1.2
-- Joomla version -- : 4.4.9
-- PHP version -- : 8.1.31
-- Browser(s) name and version -- : Firefox
-- Error-message(debug-mod must be tuned on) -- : none

Hi,

I have a curious problem that's arisen and I can't see how to fix it.

When an item is added to the basket, the mini cart shows the cost of the product and how much VAT will be charged, but the total in the cart isn't including the VAT.

When I then proceed to the checkout, the cost, VAT and total are then correct.

Not sure if I need to change a setting or this is a general problem.

I have attached some screenshots to illustrate.

As always grateful for any help on this.

Kind Regards

Duncan


DunxMax

The more we learn the less we know.
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2 weeks 4 days ago #365132

Hi,

Can you check the settings of the cart module in the Joomla modules manager ?
Under the "HikaShop options" tab, it has display settings for prices, taxes, etc.
I'm feeling there might be a problem there.

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  • Posts: 78
  • Thank you received: 4
  • Hikashop Business
2 weeks 4 days ago #365136

Hi Nicolas,

It's working now, but not sure what did it in the end.

I changed the "show taxed prices" setting to "with tax". However, I'm not sure if that actually did it as before I went back to the page I went and cleared the system cache before refreshing the page. After I refreshed the total price is now adding the taxes.

To test I went back and changed the "show taxed prices" back to no tax, went back to clear the system cache and it's still showing the correct price.

Not quite sure what's gone on, may be just clearing the system cache was all that was needed.

Thanks anyway for your help.

Kind Regards

Duncan


DunxMax

The more we learn the less we know.

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