Attachinvoice did not attach the invoice

-- HikaShop version -- : 5.1.2
-- Joomla version -- : Joomla! 4.4.10 Stable [ Pamoja ] 7-January-2025 16:00 GMT
-- PHP version -- : 8.3.14-nmm1
-- Browser(s) name and version -- : multible browsers
-- Error-message(debug-mod must be tuned on) -- : No message. Invoice did not get attached

On the production side the invoice did not get attached to the email. We have a copy of the production in a test environment and there the invoice gets attached to the customers email. Is there a log from Hikashop and its plugins?

Hi Nicolas,

I know the payment log file and as you said it only contains infos written from the paypment plugin.

I've updated the attachinvoice plugin to the version 3.0.1. With the default invoice layout the invoice gets attached now.
With the corporate layout I get this message now:

TCPDF ERROR: Could not include font definition file: dejavu sans

I've also tried to use different fonts but it ends always in the same message.
But only on our production site. The dev side with the same code do not show this error.

We do not allow the loading of fonts from other sources outside our domain. Our prod site runs in the env of our provider (all-inkl) and the test site in a docker container on one of our integration servers at Hetzner. The test site is behind a nginx proxy.

I've attached the pics from the plugin. The one with the red color is the dev site

With debugging set to on on Joomla I get this messages:

Deprecated: Callables of the form ["FPDI", "TCPDF::SetFont"] are deprecated in /www/htdocs/w00f1934/tandem/administrator/components/com_hikaserial/inc/fpdi/fpdf_tpl.php on line 207
Deprecated: Callables of the form ["FPDI", "TCPDF::Link"] are deprecated in /www/htdocs/w00f1934/tandem/administrator/components/com_hikaserial/inc/fpdi/fpdf_tpl.php on line 260
Deprecated: Callables of the form ["FPDI", "TCPDF::SetFont"] are deprecated in /www/htdocs/w00f1934/tandem/administrator/components/com_hikaserial/inc/fpdi/fpdf_tpl.php on line 207
Deprecated: Callables of the form ["FPDI", "TCPDF::SetFont"] are deprecated in /www/htdocs/w00f1934/tandem/administrator/components/com_hikaserial/inc/fpdi/fpdf_tpl.php on line 207
Warning: Constant K_PATH_MAIN already defined in /www/htdocs/w00f1934/tandem/plugins/hikashop/attachinvoice/vendor/spipu/html2pdf/src/config/tcpdf.config.php on line 92
Warning: Constant K_PATH_URL already defined in /www/htdocs/w00f1934/tandem/plugins/hikashop/attachinvoice/vendor/spipu/html2pdf/src/config/tcpdf.config.php on line 110
Warning: Constant K_PATH_FONTS already defined in /www/htdocs/w00f1934/tandem/plugins/hikashop/attachinvoice/vendor/spipu/html2pdf/src/config/tcpdf.config.php on line 116
Warning: Constant K_PATH_IMAGES already defined in /www/htdocs/w00f1934/tandem/plugins/hikashop/attachinvoice/vendor/spipu/html2pdf/src/config/tcpdf.config.php on line 126
Warning: Constant K_BLANK_IMAGE already defined in /www/htdocs/w00f1934/tandem/plugins/hikashop/attachinvoice/vendor/spipu/html2pdf/src/config/tcpdf.config.php on line 131
Warning: Constant PDF_PAGE_FORMAT already defined in /www/htdocs/w00f1934/tandem/plugins/hikashop/attachinvoice/vendor/spipu/html2pdf/src/config/tcpdf.config.php on line 136
Warning: Constant PDF_PAGE_ORIENTATION already defined in /www/htdocs/w00f1934/tandem/plugins/hikashop/attachinvoice/vendor/spipu/html2pdf/src/config/tcpdf.config.php on line 141
Warning: Constant PDF_CREATOR already defined in /www/htdocs/w00f1934/tandem/plugins/hikashop/attachinvoice/vendor/spipu/html2pdf/src/config/tcpdf.config.php on line 146
Warning: Constant PDF_AUTHOR already defined in /www/htdocs/w00f1934/tandem/plugins/hikashop/attachinvoice/vendor/spipu/html2pdf/src/config/tcpdf.config.php on line 151
Warning: Constant PDF_HEADER_TITLE already defined in /www/htdocs/w00f1934/tandem/plugins/hikashop/attachinvoice/vendor/spipu/html2pdf/src/config/tcpdf.config.php on line 156
Warning: Constant PDF_HEADER_STRING already defined in /www/htdocs/w00f1934/tandem/plugins/hikashop/attachinvoice/vendor/spipu/html2pdf/src/config/tcpdf.config.php on line 161
Warning: Constant PDF_HEADER_LOGO already defined in /www/htdocs/w00f1934/tandem/plugins/hikashop/attachinvoice/vendor/spipu/html2pdf/src/config/tcpdf.config.php on line 166
Warning: Constant PDF_HEADER_LOGO_WIDTH already defined in /www/htdocs/w00f1934/tandem/plugins/hikashop/attachinvoice/vendor/spipu/html2pdf/src/config/tcpdf.config.php on line 171
Warning: Constant PDF_UNIT already defined in /www/htdocs/w00f1934/tandem/plugins/hikashop/attachinvoice/vendor/spipu/html2pdf/src/config/tcpdf.config.php on line 176
Warning: Constant PDF_MARGIN_HEADER already defined in /www/htdocs/w00f1934/tandem/plugins/hikashop/attachinvoice/vendor/spipu/html2pdf/src/config/tcpdf.config.php on line 181
Warning: Constant PDF_MARGIN_FOOTER already defined in /www/htdocs/w00f1934/tandem/plugins/hikashop/attachinvoice/vendor/spipu/html2pdf/src/config/tcpdf.config.php on line 186
Warning: Constant PDF_MARGIN_TOP already defined in /www/htdocs/w00f1934/tandem/plugins/hikashop/attachinvoice/vendor/spipu/html2pdf/src/config/tcpdf.config.php on line 191
Warning: Constant PDF_MARGIN_BOTTOM already defined in /www/htdocs/w00f1934/tandem/plugins/hikashop/attachinvoice/vendor/spipu/html2pdf/src/config/tcpdf.config.php on line 196
Warning: Constant PDF_MARGIN_LEFT already defined in /www/htdocs/w00f1934/tandem/plugins/hikashop/attachinvoice/vendor/spipu/html2pdf/src/config/tcpdf.config.php on line 201
Warning: Constant PDF_MARGIN_RIGHT already defined in /www/htdocs/w00f1934/tandem/plugins/hikashop/attachinvoice/vendor/spipu/html2pdf/src/config/tcpdf.config.php on line 206
Warning: Constant PDF_FONT_NAME_MAIN already defined in /www/htdocs/w00f1934/tandem/plugins/hikashop/attachinvoice/vendor/spipu/html2pdf/src/config/tcpdf.config.php on line 211
Warning: Constant PDF_FONT_SIZE_MAIN already defined in /www/htdocs/w00f1934/tandem/plugins/hikashop/attachinvoice/vendor/spipu/html2pdf/src/config/tcpdf.config.php on line 216
Warning: Constant PDF_FONT_NAME_DATA already defined in /www/htdocs/w00f1934/tandem/plugins/hikashop/attachinvoice/vendor/spipu/html2pdf/src/config/tcpdf.config.php on line 221
Warning: Constant PDF_FONT_SIZE_DATA already defined in /www/htdocs/w00f1934/tandem/plugins/hikashop/attachinvoice/vendor/spipu/html2pdf/src/config/tcpdf.config.php on line 226
Warning: Constant PDF_FONT_MONOSPACED already defined in /www/htdocs/w00f1934/tandem/plugins/hikashop/attachinvoice/vendor/spipu/html2pdf/src/config/tcpdf.config.php on line 231
Warning: Constant PDF_IMAGE_SCALE_RATIO already defined in /www/htdocs/w00f1934/tandem/plugins/hikashop/attachinvoice/vendor/spipu/html2pdf/src/config/tcpdf.config.php on line 236
Warning: Constant HEAD_MAGNIFICATION already defined in /www/htdocs/w00f1934/tandem/plugins/hikashop/attachinvoice/vendor/spipu/html2pdf/src/config/tcpdf.config.php on line 241
Warning: Constant K_CELL_HEIGHT_RATIO already defined in /www/htdocs/w00f1934/tandem/plugins/hikashop/attachinvoice/vendor/spipu/html2pdf/src/config/tcpdf.config.php on line 246
Warning: Constant K_TITLE_MAGNIFICATION already defined in /www/htdocs/w00f1934/tandem/plugins/hikashop/attachinvoice/vendor/spipu/html2pdf/src/config/tcpdf.config.php on line 251
Warning: Constant K_SMALL_RATIO already defined in /www/htdocs/w00f1934/tandem/plugins/hikashop/attachinvoice/vendor/spipu/html2pdf/src/config/tcpdf.config.php on line 256
Warning: Constant K_THAI_TOPCHARS already defined in /www/htdocs/w00f1934/tandem/plugins/hikashop/attachinvoice/vendor/spipu/html2pdf/src/config/tcpdf.config.php on line 261
Warning: Constant K_TCPDF_CALLS_IN_HTML already defined in /www/htdocs/w00f1934/tandem/plugins/hikashop/attachinvoice/vendor/spipu/html2pdf/src/config/tcpdf.config.php on line 267
Warning: Constant K_TCPDF_THROW_EXCEPTION_ERROR already defined in /www/htdocs/w00f1934/tandem/plugins/hikashop/attachinvoice/vendor/spipu/html2pdf/src/config/tcpdf.config.php on line 272
TCPDF ERROR: Could not include font definition file: dejavu sans

Hope this helps to identify the problem. Let me know if you need more infos.

Hi Nicolas,

I'm not sure. The deprecated messages are related to hikaserial but these messages should not be a problem as these are only info messages.

Wheather or not the warnings are relevant I can't say. But I have definitivly a problem with the attachinvoice plugin. The 'default layout' attaches the invoice to the customer email. The corporate will show the 'TCPDF ERROR: Could not include font definition file: dejavu sans' on the screen even with the joomla debug setting set to disabled.

Best Regards
Richard

And by the way... an option like in the hikaserial plugin to use a PDF template would be a nice feature... then I only need to configure the possition of the customers address and the place were the invoice should be printed...

I use the 5.0.0 of Hikaserial, on both - Test and Prod side

What do you mean with that
>
Could you check the order of the HikaShop HikaSerial plugin and the PDF invoice plugin in the "hikashop" group via the Joomla plugins manager ? Maybe swapping their order would help ?
<

Could you describe this a bit more precise, please? The hikaserial plugin is a type of hikaserial and the attach invoice plugin is a type of hikashop

Again... after the update to the latest version of the attache invoice plugin (3.0.1) if I use the 'default layout' on the prod side the invoice gets attached as expected. If I use the corporate layout I run into the problem and no invoice gets attached beside the font error message.

Hi,

I didn't get it... do you mean the type of the plugin. There are hikashop and hikaserial. The serial related plugins only appear below this type and the invoice plugin appears in hikashop type. I've attached two screenshots. Please let me know where to look if I'm completely wrong.

The default layout works and attaches the invoice to the mail. The corporate layout did not work and shows the font message to the user. Does it have something to do with the plugin order?