Product description in customer/Admin E-Mail

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  • Hikashop Business
3 weeks 5 days ago #365377

-- HikaShop version -- : 5.1.2
-- Joomla version -- : 4.4.10
-- PHP version -- : 8.3
-- Browser(s) name and version -- : firefox

Hi there,

i like to add the Product description next to the product name into the Notification mail for customers and admin. How can I do this?

thank you

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  • MODERATOR
3 weeks 5 days ago #365379

Hi,

Edit your emails via the menu System>Emails. There, you can add the necessary tag in the "HTML version". You can see the list of tags with the "list of tags" button. There, you'll find the tag for the product description. So you can copy / paste it near the tag for the product name.

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  • Hikashop Business
3 weeks 4 days ago #365394

yeah ok, I have tried this before, but it doesn´t work.

<!--{START:PRODUCT_LINE}-->
<tr>
<td style="border-bottom:1px solid #ddd;padding-bottom:3px;">
{LINEVAR:PRODUCT_IMG}
{LINEVAR:PRODUCT_NAME}
{LINEVAR:PRODUCT_DESCRIPTION}
<!--{IF:ORDER_PRODUCT_CODE}--> {LINEVAR:PRODUCT_CODE}<!--{ENDIF:ORDER_PRODUCT_CODE}-->
{LINEVAR:PRODUCT_DOWNLOAD}
{LINEVAR:PRODUCT_DETAILS}
</td>
{LINEVAR:CUSTOMFIELD_VALUE}
<td style="border-bottom:1px solid #ddd;padding-bottom:3px;text-align:right">{LINEVAR:PRODUCT_PRICE}</td>
<td style="border-bottom:1px solid #ddd;padding-bottom:3px;text-align:right">{LINEVAR:PRODUCT_QUANTITY}</td>
<td style="border-bottom:1px solid #ddd;padding-bottom:3px;text-align:right">{LINEVAR:PRODUCT_TOTAL}</td>
</tr>
<!--{END:PRODUCT_LINE}-->

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  • MODERATOR
3 weeks 4 days ago #365395

Hi,

There is no such {LINEVAR:PRODUCT_DESCRIPTION} tag.
If you look at the list of available tags, as I was saying, you won't find this tag.
Instead, you can find this tag: {LINEVAR:product.product_description}
Please use this tag and you'll see it will work.

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