500.0 server internal error

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11 years 1 month ago #126456

-- url of the page with the problem -- www.fantasiediariel.com
-- HikaShop version -- : 2.2.2
-- Joomla version -- : 2.5
-- PHP version -- : x.x.x
-- Browser(s) name and version -- : XXXXX x.x.x
-- Error-message(debug-mod must be tuned on) -- : Error_message

this what happend when i try to upload my image of the product sended from my client.
Till 2 day ago i can put all the image i want. now only the really tiny.. i mean not >5mb

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11 years 1 month ago #126458

Hi,

If you can have more details about the error, like something in the PHP error log or in the IIS server log, it could help us to understand the source of the problem.

Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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11 years 1 month ago #126469

where i can find this logs

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11 years 1 month ago #126511

Hi,

The logs are on your server. You need to contact your hosting company to see how you can look at your PHP error logs as it depends on how they configured the server.

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