image help/problem

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11 years 3 weeks ago #129851

-- url of the page with the problem -- : www.plumbingdeals.net/index.php/componen...ller-designer-finish
-- HikaShop version -- : 2.2.1
-- Joomla version -- :3.1
My default folder for images is media/com_hikashop/upload/products. Within products I have created subfolders for each brand. I uploaded the images to the correct sub-folder and when I add products through an import I put (brand)/(imagename).jpg or png based on the image image. This seems to work ok. However, is for some reason the image name I specify in the import is wrong, no image appears...as you would expect. The problem arises when I try to correct the image through the product edit. I can go to select and find the correct image, select it, click OK, save but the image does not appear. If I go to the product on the front end, the error is:
<Warning: getimagesize(/home/advplbg/plumbingdeals.net/media/com_hikashop/upload/products//products/mrsteam/itemposq.png) [function.getimagesize]: failed to open stream: No such file or directory in /home/advplbg/plumbingdeals.net/administrator/components/com_hikashop/helpers/image.php on line 228>
Obviously the text in red is not correct...How do I fix this?

Thank you

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11 years 3 weeks ago #129858

Hi,
1. Can you download the last hikashop version, install it, and test it again ?
2. Also, can you export your products through a CSV file, edit their images link, and import them back through the same CSV file so that your products have the good images links.

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  • Posts: 223
  • Thank you received: 1
11 years 3 weeks ago #130275

seems to have worked...
I will test further and let you know of any further problems...
Thanks

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