Characteristics and managed variants not linking

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11 years 3 weeks ago #130307

-- url of the page with the problem -- : douglas.footholds.net/~graftco/products/...truction-filler.html
-- HikaShop version -- : 2.2.2
-- Joomla version -- : 3.1.5
-- PHP version -- : 5.3.27

Hi i've set up my products and then set up all the characteristics and variants that are possible for each product. I've then been into each product and managed variants by deleting all the variations that aren't available for each product.

My problem is even though i've deleted all the variations that are not needed, all combinations of the chosen variations are still selectable on the site

e,g, This pack size is only available in these variants (Pack size: 330g) (Colour: White) (12 units per box)

The problem is when a visitor selects (pack size 300g) the variant for (units per box) still show ( 6 or 12) I need the system to only show the managed variants that i've chosen for each product

douglas.footholds.net/~graftco/products/...truction-filler.html

Last edit: 11 years 3 weeks ago by 1975mark.

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11 years 3 weeks ago #130359

Hi,
And can you try it with the Display out of stock products option to NO through "Hikashop->System->Configuration->Display" ?

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11 years 3 weeks ago #130468

Hi There, I had already tried that but no joy i'm afraid.

This is the product i'm stuck with in the characteristics the 330g should only be available as a 6 pack but its still showing options for 12/6 below
douglas.footholds.net/~graftco/products/...truction-filler.html

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11 years 3 weeks ago #130496

Hi,

Can you make sure that you've done like I said through this thread :

If you have 2 characteristics for your product, and that you want to hide one value of this characteristic for your product, you'll have to :
- Unpublish every variant of your product which this characteristic value
- Set the Display out of stock products option to NO

Last edit: 11 years 3 weeks ago by Mohamed Thelji.

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11 years 3 weeks ago #130504

Hi I've been back into the product and re done the whole thing as you said by adding all the characteristics the un publishing all the variants that aren't possible but it still doesn't work on the live site.

This page: douglas.footholds.net/~graftco/products/...truction-filler.html

The second drop down i've labeled up the pack size and how many units it come in
So if you change the second drop down to: 600g tub (6 per box) the bottom drop down still allows you to choose 12? instead of 6 which is the only published variant for this characteristic?

I can give you my login details if you wish to look over it

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11 years 3 weeks ago #130554

Please provide a backend access via our contact form and we'll have a look.

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11 years 3 weeks ago #130562

Hi I've sent you the details through a direct message, hope they help

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11 years 3 weeks ago #130593

I don't see any problem with the display of the characteristics dropdowns on your product page:


There are 1 colour, 3 pack types, 2 units per box values for the variants that you enabled and that's exactly the values that are listed in the three characteristic dropdowns of your product page.

Of course, there is no dynamic recalculation of the dropdown values on the fly on the product page. If that's what you want, then you would have to code that yourself (really complex).

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11 years 2 weeks ago #130827

Thanks for trying to help, when you say "Of course, there is no dynamic recalculation of the dropdown values on the fly on the product page" this is exactly what i required.

Its not an unusual ask for one product version to only come in one size for example. What if a shop sells out of one size?

Again thanks for your help, i'm off to uninstall and find another option for the shop.

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11 years 2 weeks ago #130837

Why not simply change the characteristic display method option of the configuration to "list". That will display the variants directly on your product page and your users won't be able to select a variant which doesn't exist.

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