Product prices won't update

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10 years 3 months ago #166179

-- HikaShop version -- : 2.3.1
-- Joomla version -- : 1.5
-- PHP version -- : 5.2.17
-- Browser(s) name and version -- : updated firefox and chrome

Product prices will not update for me. When I try to add a price to a new product, or if I try to edit the price on an existing product, and I click Save, it saves properly and gives me the message of "Successfully Saved" but the prices always get reverted back to zero.

I have updated to 2.3.2 many times with success messages each time, but then when I go back to the Update page, it tells me I'm out of date and to download the update. Maybe these 2 issues are related?

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10 years 3 months ago #166181

Hi there,

You shoud enable the joomla debug mode and see if you have any issue. Maybe you have a database writing issue, which could also explain the update issue. However it's weird because in this case you should have an error message.

Did you installed anything new recently? Plugin or component? Changed something in your database?
Do you have issue with other component?

You can also try to download the package from our website and reinstall it.

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