no stock

  • Posts: 2
  • Thank you received: 0
10 years 1 month ago #173724

-- HikaShop version -- : 2.3.3
-- Joomla version -- : 3.3.0

Sorry, I am a bit new here in Hikashop and in fact this is my first project with Hikashop and I plan to use it along with Hikamarket.

I am currently testing it in a localhost and the problem is that it keep on showing no stock at the product page even if I update it to unlimited for quantity, minimum quantity per order is 1 and maximum quantity per order is 1.

May I know if there are any other setting that I miss out ?

Please Log in or Create an account to join the conversation.

  • Posts: 12953
  • Thank you received: 1778
10 years 1 month ago #173744

Hello,
Did you set Characteristics through the "Characteristic" tab of your product configuration page ? if that's the case, you should probably use the "Manage variants" button and manage the quantity of your product variants.
If that didn't helped you, can you show me some screenshots of how did you configured your product ?
Thanks.

Please Log in or Create an account to join the conversation.

  • Posts: 2
  • Thank you received: 0
10 years 1 month ago #173818

Hi there,

yes, I did set the "characteristic" through the characteristic tab of the product. And when I use manage variant button, I do not have any quantity to manage, please see the screenshot below
awesomescreenshot.com/0d93kw5t52

Please Log in or Create an account to join the conversation.

  • Posts: 82863
  • Thank you received: 13372
  • MODERATOR
10 years 1 month ago #173849

Hi,

This indicates that you didn't enter any values in your characteristic before adding it to the product.
Please follow the characteristic documentation:
www.hikashop.com/support/support/documen...html#characteristics

Please Log in or Create an account to join the conversation.

Time to create page: 0.056 seconds
Powered by Kunena Forum