After update specifications not work

  • Posts: 24
  • Thank you received: 1
9 years 5 months ago #205166

-- HikaShop version -- : 4.5.0
-- Joomla version -- : 3.4.1
-- PHP version -- : 5.4.36

After update specifications not work. On click on the button "Save" nothing happens.

Attachments:

Please Log in or Create an account to join the conversation.

  • Posts: 12953
  • Thank you received: 1778
9 years 5 months ago #205171

Hello,
Can you :
- Active the Joomla debug mode ("Administration->Global configuration->System->Debug System/Language")
- Set the "error reporting" option of the Joomla configuration to "maximum"
- Test it again so that we can see if it display an error message which will help us to understand from what your issue is coming.
Thanks.

Please Log in or Create an account to join the conversation.

  • Posts: 24
  • Thank you received: 1
9 years 5 months ago #205242

Do it. Byt on error display no messages.

Please Log in or Create an account to join the conversation.

  • Posts: 82863
  • Thank you received: 13372
  • MODERATOR
9 years 5 months ago #205277

Hi,

I've done a test with the admin account you provided and I was able to add a characteristic to my product and click on the validation button without any error:
monosnap.com/file/LiDaU89P1TsKvMm0HxcFbzZ6HP2Nsz

Please Log in or Create an account to join the conversation.

  • Posts: 24
  • Thank you received: 1
9 years 5 months ago #205336

Characteristic add, it's right. But after i can't add options. Or what can i do after?

Please Log in or Create an account to join the conversation.

  • Posts: 26158
  • Thank you received: 4028
  • MODERATOR
9 years 5 months ago #205339

Hi,

You can't add options ?
The options are just below the characteristics, you can see it in the Nicolas' screenshot.
But if you're talking about the variants you have to go in the second tab in the product page ; to manage the variants.

Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

Please Log in or Create an account to join the conversation.

  • Posts: 24
  • Thank you received: 1
9 years 5 months ago #205720

Second tab in the product page does not exist :(

Please Log in or Create an account to join the conversation.

  • Posts: 12953
  • Thank you received: 1778
9 years 5 months ago #205738

Hello,
Can you download the last Hikashop version through our website, install it , and check that you correctly have a "Variants" tab a the top of your configuration page ?
Thanks.

Please Log in or Create an account to join the conversation.

Time to create page: 0.092 seconds
Powered by Kunena Forum