More Variant Confusion

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9 years 4 months ago #208393

-- HikaShop version -- : 2.50- Latest 7-14
-- Joomla version -- : 2.58
-- PHP version -- : 5.4.40
-- Browser(s) name and version -- : Firefox 39
-- Error-message(debug-mod must be tuned on) -- : No error messages.

I'm perplexed on how this new version handles variants.
I have 2 products with 2 possible variants.
When I add the characteristics then add the files (these are DL products) that have been already ftp'ed up by specifying a path and clicking OK, they don't appear in the Variant file list at all- Instead they appear on main product page.

On the other product, a product that already existed before the upgrade, I have one variant that shows the file on the variant file section and the other that's empty on the variant tab but appears on the main product page.
I'm confused- how should this appear and shouldn't I be able to see the files in the Variant tab for each type?
Thanks!

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9 years 4 months ago #208402

Hi,

Thank you for your feedback. That's indeed a bug of the new product edition interface. We've added a patch for it.
You can download the install package via the menu My account>My subscriptions on our website and install it on your website again and that will add the patch and make it work properly.

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9 years 4 months ago #208521

Sorry Nicolas,
I installed the latest 7-15 update.
It is still shifting the variant files over to the main product page on save.
It initially puts them into the proper position under 'files' in the variant tab, but it removed both and shifted just one to the main product page on save.
Thanks for you're quick reply.

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9 years 4 months ago #208527

Hi,

Ah yes, it was better on the display side but not on the save side.
I've done the fix for the save now.
You can download the install package via the menu My account>My subscriptions on our website and install it on your website again and that will add the patch and make it work properly.

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9 years 4 months ago #208619

Thanks again for the quick fix.
That seems to have fixed it, BUT the first time I assigned a file to one of these variants (one of two) and saved it lost one.
I re-did it and it held.
I'm using JCE as the default editor and on the main product page each time I save (or hit OK) on the variant it created another 'Toggle Editor' which might indicate some kind of clash.
Maybe J 2.5 is the culprit, I don't know...
Solved!
Thanks Again!

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