Cannot select categories on product view

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  • Hikashop Business
8 years 1 month ago #251803

-- HikaShop version -- : 2.6.4
-- Joomla version -- : 3.6.2
-- PHP version -- : 5.6
-- Browser(s) name and version -- : FF

I've created a couple of categories. Bur when I create an article I can only select the product root folder. Al the other categories will not show up. In the inspection windows I see an error probably related to this problem. On the product windows screenshot I also included the inspector view. I hope you can provide me with a solution...!


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Last edit: 8 years 1 month ago by Jerome. Reason: removing confidential information

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  • MODERATOR
8 years 1 month ago #251856

Hi,

If you take a look at your browser console, you can see the result of the ajax calls.
I don't know why your server display warning messages, but that warning is displayed at the beginning of the JSON :

Notice: ob_end_clean(): failed to delete buffer. No buffer to delete in ****/administrator/components/com_hikashop/helpers/helper.php on line 1315
That's why the javascript cannot decode the json and do not display the sub categories.

To fix the warning (patch already ready in HikaShop), you can replace in the line 1315 of your HikaShop helper
ob_end_clean();
By
@ob_end_clean();

But I will also recommend you to not display PHP warning in your webpages.
The display of such information should be done only under development context. It is more than recommend to turn it off for production websites.

Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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  • Posts: 189
  • Thank you received: 11
  • Hikashop Business
8 years 1 month ago #251873

Thanks for the support! Problem solved!

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