Restrict Characteristics

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8 years 3 weeks ago #254392

-- HikaShop version -- : 2.6.4
-- Joomla version -- : 3.6.4

Hello,
I have a base product with a series of characteristics.

The first variant is the size, 16, 24, 30 36 40, 48, 60 and 72 inches.

The second option is a colour with a price point. This option is not dependnet on the size.

Once this is chosen then the third option is wether to add an additional option to the product (in this case a ring). Each of these third characteristics has a different price depending on the size chosen in the first variant.

However, currently, if I select a size, say 16 inches, then a colour and then select the incorrect size (for example a 24 inch) then the price reverts to free.

Please checkout:

http://thecopperstar.under-development.info/index.php/products/product/1-copper-barn-star-5-points-3-dimensional

I've removed the colour variant currently.

How can I force it so you can only select the ring size relevant to the original size and if you incorrectly select a size then you do not get the FREE option.

Thanks

Lee

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8 years 3 weeks ago #254396

Hi,

The product is not free ; it mostly that there is no variant for the combination you choose.
So it is "like" an empty product, without price.

Regards,


Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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8 years 3 weeks ago #254439

Thanks for the explanation.

Is it possible to then restrict these 'empty products' so they cannot be selected. So the options chosen in the first variant define the second / third / fourth variant options?

Lee

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8 years 3 weeks ago #254441

Hi,

No, but you can change the "characteristic display method" setting to "table" or "list" in the HikaShop configuration and that way the customer won't be able to select "empty" variants.

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