Charasterics display issue

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8 years 1 week ago #255425

-- HikaShop version -- : 2.6.4

Hi,

I would like to your advise and help in the following.

In the product settings I set the characteristics selection method to Table. Everything is works fine with 2 characteristicson one product (see the attached picture). Today I wanted to upload a new product only with one charasterics, but with the table method the characteristics do not display (see the attached picture).

What I can do if one product I need Table characteristics selection method and another product I need radio button characteristics selection method, or there is any workaround?

Regards,

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Last edit: 8 years 6 days ago by palee3.

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8 years 6 days ago #255431

Hi,

When you are in "table" mode and you have only one characteristic, the system should automatically use the "dropdown" display or the display you configured in the characteristic itself.

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8 years 6 days ago #255536

Hi,

In this case something is worng. I have only one characteristic, but I do not see anything with dropdown on the frontend (my previous attached picutre).

And there is any solution to change the dropdown to radio button, I can not find any cinfigurein the characteristic itself.

Regards,

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8 years 5 days ago #255559

Hi,

Then can you provide a link to that product page and a backend access to the website so that we can check your settings ?
www.hikashop.com/support/contact-us.html

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8 years 5 days ago #255604

Hi,

Login details sended in the contact from.

You can find the test product in, Product cetegory/ Fegyvernepper webshop / ruha próba

The product is: mellény próba 00000001

Thx,

Rgards,

Last edit: 8 years 5 days ago by palee3.

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8 years 5 days ago #255608

Hi,

I'm not able to login on your backend with the access you provided, and I get the error:
"Username and password do not match or you do not have an account yet."

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8 years 4 days ago #255643

Hi,

The password and the username is correct, the password contains zero (0) not the O character. I send it again.

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8 years 4 days ago #255646

Hi,

The username and password we had are the same than the ones you provided before so the problem is probably that this user doesn't have access to the backend, and not that the login information is wrong.
Also, I tried to access your backend but it didn't work:
take.ms/0RxBN
In fact I couldn't even access your homepage: take.ms/hE6Nm

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8 years 3 days ago #255695

Hi,

I do not understand. For me fully works, maybe there was a maintance on the server what is host the website. And no restrictions are set up on the webpage.

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8 years 2 days ago #255734

Hi,

I was finally able to access your website today.
As I expected, the problem comes from a modification that was added to HikaShop.
More specifically, it comes from the CSS:

.hikashop_product_characteristics_table td .inputbox {
    display: none;
}
that was added to the frontend CSS of HikaShop via the Display tab of the HikaShop configuration and which hides the dropdowns of characteristics on your website.

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8 years 2 days ago #255791

Hi,

Thank you.

I need to change/modify something? Because the affected product has the same problem, in the "ruha próba" category under (what is was unpublised).

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8 years 1 day ago #255792

Hi,

You need to remove that CSS code that you had added as I explained in my previous message.

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8 years 1 day ago #255871

Hi,

Sorry I missed your last line. I'm deleted the CSS code and works fine.

But I would like to ask one more thing. Can I make that that in the dropdown list display the charasterics's image instead the charasterics's ID?

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8 years 16 hours ago #255904

Hi,

A dropdown cannot display images. Only some browsers support images in drodpowns so it's not really a viable solution:
stackoverflow.com/questions/2965971/how-...list/2966006#2966006
You can always add CSS code as explained in that page, as long as you understand that it won't work with most browsers.

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7 years 11 months ago #256278

Hi,

Understand, thank you.

Last edit: 7 years 11 months ago by palee3.

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