Hi,
When you create a thread, please provide accurate information.
As you know, HikaShop 3.1.10 does not exist.
If you want to translate a string ; here the corresponding documentation :
www.hikashop.com/download/languages.html
If you want help from the HIkaShop support team ; please provide more concret details and explanations.
Regards,
Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.
Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.