Error creating 1 specific product (An element with the same alias already exist)

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3 years 11 months ago #326378

-- HikaShop version -- : 4.4.0
-- Joomla version -- : 3.9.22
-- PHP version -- : 7.3.12
-- Browser(s) name and version -- : firefox
-- Error-message(debug-mod must be tuned on) -- : An element with the same alias already exists
Error Saving

When I'm trying to create the product 'Zout', I get the error "An element with the same alias already exist"
Other products are created without any problem.
Where / how can I find that product Zout? Any other tip to resolve this issue?
Thanks in advance
Guy

PS zout2, zout3 are also rejected.

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3 years 11 months ago #326390

Hi,

You need to check the product_alias column of your products not the product_name column.
The name of the products can be the same, but the alias has to be unique so that the URLs do not overlap.
Note that if you have the "Alias automatic filling" setting activated, the system will try to use the product name as alias.

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