Address change on account page not possible

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11 years 2 months ago #122456

-- HikaShop version -- :2.2.1
-- Joomla version -- : 3.1.5

hi, when I want to change an address on the front end by going into the "member account" and "manage your addresses", I can'T add or change the address by pressing the respective buttons. Just no operation occurs. Address change and add works during the checkout however.

Also the layout of the memeber area is very weird compared to all other stylish areas of Hikashop... I would like to redesign in the CSS but would need to know which classes make up the bulky header.

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11 years 2 months ago #122550

Hi,

Can you provide a user account and a link to the page via our contact form so that we can look at the problem in order to analyze the issue ?

If you want to know the CSS class of the elements, you can use your browser web development tool. We have a small tutorial on that here:
www.hikashop.com/support/documentation/1...ize-the-display.html

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11 years 2 months ago #122858

Hi there,

It looks like you have a JS error. I'm still taking a look but I wonder if you edited any view or the js files of Hikashop.

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11 years 2 months ago #123007

Hi, I have changed the views
Checkout address cart, listing_price, step and terms
Product listing_img_title and listing_price

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11 years 2 months ago #123022

Hi,
Can you :
1. Download the last hikashop version through our website, install it, and test it again ?
2.
- Save all the changes that you've done through "Hikashop->Display->Views" through a text file
- Revert it through the hikashop "delete" icon, and test it again

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11 years 2 months ago #123117

Hi, I have deleted all changes of the views and reinstalled the latest version from your website. Problem still exists.

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11 years 2 months ago #123169

Hi,

I can't access to your website.
Does the account deactivated or I missed something for the username ?

Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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  • Posts: 137
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11 years 2 months ago #123188

Hi, I have activated the page again. You should be able to access, at least it worked for me. If not, I will send you a new ID via direct contact.

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  • MODERATOR
11 years 2 months ago #123199

Hi,

You are using J3 modal popups but it looks like your template does not handle the javascript for it.
Please change the popup mode in the Joomla configuration.
www.hikashop.com/support/documentation/5...html#display_general

Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

Please Log in or Create an account to join the conversation.

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11 years 2 months ago #123274

thanks. This was the solution. Now on another point. When a client ispresented with the country selection drop-down list, the default one that is shown is the first in the list, i.e. Afghanistan. Actually, I would like to have Germany already preselected. Is there a way to do that?

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  • Posts: 26158
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  • MODERATOR
11 years 2 months ago #123326

Hi,

We fixed and improved several things in the zone custom fields.
For your problem, I think that you can remove this part

				if(isset($defaultCountry)){
					$country = $defaultCountry;
				}
in the file "administrator/components/com_hikashop/classes/field.php" in order to fix this wrong selection.
(This fix is more than that but it will be difficult to explain all little modifications).
The complete fixes and improvements will be include in the next HikaShop package.

Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

Please Log in or Create an account to join the conversation.

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