NO ADDRESS IN EMAIL !!!

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10 years 10 months ago #138167

Hi,

there are two emails sent to my customers when they order. One when they CREATE an order (which is completely fine) and one when they PAY and CONFIRM their order. the second email has NO ADDRESSES in it at all.. this is not good because I'd like customers to see their addresses in that second email too.. What is wrong? Since this happens only after payments, I don't know whether you can test it or not.. but please do help me because it's so important to me.

Thanks in advance.

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10 years 10 months ago #138175

SCREENSHOT:
I'm guessing this is the ORDER STATUS NOTIFICATION email. I don't know what I should do about it.
www.dropbox.com/s/j9yhgc3pxl87tym/Screen...12-31%2019.30.26.png

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10 years 10 months ago #138220

Hi,

Have you edited the "order_status_notification.html.php", or the order_status_notification.preload.php" files ?
If it is, thanks to remove the modifications.

That should work fine, I don't remember that another user reported that bug, and this email system is in HikaShop since the 2.2.2 version.

The following user(s) said Thank You: PubSite

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10 years 10 months ago #138272

I haven't changed anything.. I saw two remove customization in HTML and TEXT things in my administration and I removed them. Hopefully it will work fine this time but if it didn't I will let you know.

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