ADDRESS in order status notification

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10 years 10 months ago #138187

Hi,

What code do I have to add here in this file, in order to see the actual addresses too. not only the names?! I get an email with empty address fields. please help me out.

www.dropbox.com/s/ex287e624mgs4lk/Screen...01-01%2010.43.08.png

Thanks and happy new year. :)

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10 years 10 months ago #138231

Hi,

The system already display all the address data in the email. If you don't see the address, then there is probably an issue with the way you setup the custom address fields via the menu Display>Custom fields or your checkout in the configuration.

The following user(s) said Thank You: PubSite

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10 years 10 months ago #138281

I haven't changed them at all.. If that was the case, I wouldn't have any address in my ORDER CREATION Notification too. But I have the addresses there.

I have recently faced these two issues too. I don't know whether they're solvable or not.
1. the checkout page in English is messed up . In farsi it's totally fine and working. but in English this is how it looks
www.dropbox.com/s/f7x3silree314hz/Screen...01-02%2015.20.26.png

2. When I want to inform the customers that I've changed their order status (for example for the bank transfers etc.) although the Order has been made in Farsi, I get this English kind of template to modify and send to them. How does this work? What is it linked to? the backend Language? because I use the administration in English.. is there something I can do about this? and where can I modify this template? Thanks :)
www.dropbox.com/s/wob1k8td1tllgyr/Screen...01-02%2015.42.14.png

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10 years 10 months ago #138344

Anyone can help me with these two? specially the first one. Please help me this is the last thing I've faced and I'm all done after this. thanks in advance for your great help and support

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10 years 10 months ago #138371

Hi,

1. I think that this can be fixed by using some CSS code.
2. You'll probably find your answer through this thread :

The language of the email is based on the language of the backend.
There is no option to change that.
You would have to logout and login in english in order to send the notification in english.

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10 years 10 months ago #138398

thanks for your help. I knew it's a CSS modification but I don't know what tag I have to change. This is the only thing remaining on my website please help me with it. I would really appreciate it

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10 years 10 months ago #138689

Hi,

The dropbox link is no more working, it return an empty page.
Thanks to share again the screenshots via our forum or give us a link to your website.

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