Log of communication with customer

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10 years 9 months ago #141299

-- url of the page with the problem -- : salsashoes.com.au/
-- HikaShop version -- : Essential 2.2.3
-- Joomla version -- :2.5.17
-- PHP version -- : x.x.x

Hi,
I am using the email button under the order page for customer. Is there a way to review or save all correspondents with the customers? I am failing to find any of these emails!

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  • Posts: 12953
  • Thank you received: 1778
10 years 9 months ago #141314

Hi,
There is actually no option to do that in Hikashop, but the solution will probably be to create a plugin based on the trigger onBeforeMailSend , and directly save the content of your emails trough your database.

The following user(s) said Thank You: kchahine

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