Blankpage after sending a contactform

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10 years 7 months ago #150932

Hello,
i have a problem. When a customer sends a contactform gets he a blankpage.
It is possible to create an extra page for example a "Thank you Page"?

Thank you for your help.
Nicole

Last edit: 10 years 7 months ago by Nicole Lewin.

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10 years 7 months ago #150937

Hello Nicole,
Can you :
- Active the Joomla debug mode ("Administration->Global configuration->System->Debug System/Language")
- Set the "error reporting" option of the Joomla configuration to "maximum"
- Test it again so that we can see if it display an error message through your blank page.

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10 years 7 months ago #151153

Hello,
i have done all, what you say, but there's no error code on the blank page.

Last edit: 10 years 7 months ago by Nicole Lewin.

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10 years 7 months ago #151179

Hi,
I just tested it and it's working fine on my end, can you also download the last Hikashop version through our website, Install it and test it again ?

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