Image upload error！

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10 years 7 months ago #153112

-- url of the page with the problem -- : mywebsite.com/mypage
-- HikaShop version -- : 2.3.0
-- PHP version -- : 1.3.2
-- Joomla version -- : 3.2.3


How to solve, please help me!






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10 years 7 months ago #153116

Hi,

This indicates that your web server doesn't have the right to copy files in the folder media/com_hikashop/upload/safe.
So edit the permissions of that folder via FTP and set the rights to 777 so that you're sure that your web server will be able to write files in that folder and that should then not produce that error anymore.

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10 years 6 months ago #154441

Hi,
I'm sure have write permissions. The document itself is already uploaded successfully.But the error always exists！

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10 years 6 months ago #154478

Hi,

Then try to enter the full path of the folder in the "Upload secure folder" option of the configuration.
And make sure that the hard drive still has some space available.

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10 years 6 months ago #154502

Problems remain :(

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10 years 6 months ago #154556

Hi,

Just little questions.
What is the size of the file you are trying to upload ?
Can you upload other files in your website ?
Did you test the "ajax image" custom field type instead of the "image" one ?

Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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10 years 6 months ago #154561

"image" ：There is an error
"ajax image" ：No problem, not an error

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10 years 6 months ago #154741

Hi,

For the moment thanks to use the Ajax upload. We will try to reproduce the problem on our end and correct it.

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10 years 6 months ago #154770

Thank you, I wait for the correct！

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10 years 6 months ago #154793

We did further tests but the upload of files with the "image" type is working fine in all or tests.
All we can think of is that your web server is not configured properly.
You'll have to use the "ajax image" type for now, or check with your system administrator your web server (apache/PHP) settings, or try on another web server.

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