Download list doesn't work

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10 years 6 months ago #155599

-- url of the page with the problem -- : photostore.andreasuriani.com
-- HikaShop version -- : HikaShop Essential: 2.3.0
-- Joomla version -- : 2.5.20
-- PHP version -- : x.x.x
-- Browser(s) name and version -- : all

Hi All,
i've got a problem with my download area. After created an a free order, i would like to download the file "purchased" but i can't do it because it dosn't show on download list.

But it wotk on Order List.

Why?

In attachment you can find some screen shot that i hope help you to understand my issue.

Thanks in advance.

Andrea

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10 years 6 months ago #155608

Hi Andrea,
Your issue is probably coming from the fact that your order status is "confirmed".

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