Can I have category of customer?

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10 years 6 months ago #156743

-- url of the page with the problem -- : www.maple-crafts.com
-- HikaShop version -- : business version 2.2.2
-- Joomla version -- : 2.5.10
-- PHP version -- : x.x.x
-- Browser(s) name and version -- : XXXXX x.x.x
-- Error-message(debug-mod must be tuned on) -- : Error_message

Hi,

I want to know whether or not I can categorize group of customer who often buy product from another one who not often do.
I think I sometimes want to give them special discount.
Can I do that? If yes, how?

PKP

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10 years 6 months ago #156751

Hi,

You can potentially use the mass actions via the menu System > Mass actions.
Create an action on the data "order" based on a cron, or an event, for example "after an order is created" and add filters like "user total purchase" <= XX, then in the action part select "change the user group".

This way all the customers with a minimum amount of orders are change automatically to a specific group, and finally in Orders > Discounts set a discount and restrict the access level t the desired group.

Be careful before using the mass action, thanks to backup your database.

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10 years 5 months ago #157397

Hi,

I already tried to make 1 mass action but I don't see the filter "user total purchase" and the action "change the user group" in
drop down list as you guided me. Please explain me more.

Thank you very much,
PKP

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10 years 5 months ago #157400

Hi,

That filter is only available since HikaShop 2.3.1. So you would need to update HikaShop in order to be able to do that.

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