Empty cart after registering.

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10 years 5 months ago #159765

-- url of the page with the problem -- : www.vanderburghhumidors.com/Store/product/listing.html
-- HikaShop version -- : 2.2.3
-- Joomla version -- : 3.2.2
-- PHP version -- : 5.3.27
-- Browser(s) name and version -- : Chrome
-- Error-message(debug-mod must be tuned on) -- : Error_message

I want to make Hikashop much quicker to navigate through - so I changed it to the quick registration mode. Now when someone registers, after selecting the activation link in the email, the cart is empty.

Then if I try to add more items to the cart, it wants me to re-register. Then of course it gives me:

×
Error
User name in use

However, when on the registration screen for the second time, the cart contents appear at the bottom.

Please help.

Last edit: 10 years 5 months ago by Vanderburgh.

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10 years 5 months ago #159796

Hi,

It looks like a bug with the activation link.
I would recommend two potential solutions:
1. deactivate the user account validation in the joomla user manager options screen. That way, the registration process is even quicker and you circumvent the problem with the activation link.

2. update HikaShop to the latest version.

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10 years 5 months ago #159837

I tried both of those, now what happens is the following:

1146
Error
Table 'vander11_2014.d349f_comprofiler' doesn't exist SQL=REPLACE d349f_comprofiler (cbactivation,id,user_id,approved,confirmed,firstname,lastname) VALUES ('',622,622,1,1,'tet','tet')
You may not be able to visit this page because of:
an out-of-date bookmark/favourite
a search engine that has an out-of-date listing for this site
a mistyped address
you have no access to this page
The requested resource was not found.
An error has occurred while processing your request.

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10 years 5 months ago #159879

Hi,

This is an error with the Community Builder table missing from the database even though Community Builder was detected on the website.
That query is for the account validation in CB. Do you have CB ? How come you don't have that table in your database if so ?

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10 years 5 months ago #159927

I dont have Community Builder installed on my site as far as I know.
I am not sure why.

What do I do to resolve this?

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10 years 5 months ago #159934

This query is only run if the file components/com_profiler/comprofiler.php exists (it's the main file of Community Builder.
If you don't use it, then you can delete that file and that query won't run during the registration process.

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10 years 5 months ago #160003

Sorry to repeat the obvious.

You are saying delete the file: components/com_profiler/comprofiler.php ?

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10 years 5 months ago #160009

Yes. That's the main file of CB.
If you don't have CB on your website, I don't see why you would have that file...

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