Customer Email

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10 years 1 month ago #173716

-- HikaShop version -- : latest
-- Joomla version -- : latest
-- PHP version -- : 5.4.4

Dear Support

I want to make a few changes to the customer orders email , where can I do it ?

I have Hikashop Business 2.3.3

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10 years 1 month ago #173738

Hi,

In the email edition part ; Using the menu "System > Emails"
www.hikashop.com/support/documentation/i...shop-email-form.html

Regards,


Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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10 years 1 month ago #174240

Thanks for the reply but this not helping allot.

Which one off these ,will be the email that customer receives ?

Cron Report ; Order Administrator Notification ; order Creation Notification ;Order Status Notification ; Order Notification ; User Account ; User Account Administrator Notification ; Out of Stock ; Order Cancel ; Wait List Notification ; New Comment ; A Contact request has been made ; Subscription expired .

I want to add a specific message for the client in his order confirmation email.

I also made specific required fields that the customer must fill in the registration process that needs to be entered into the Order Administrator Notification . Attach is screenshot of my custom fields . I mark my new fields in n green block.




If you need back end details to my site please let me know

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10 years 1 month ago #174366

Hi,

It depends on which email you are talking about.
"Order creation Notification" is used when an order is created.
"Order status Notification" is used when an order status has changed.
So, I guess that you want to edit the second email.

About your address custom fields, it depends what you want to display.
HikaShop use a template named "address_template" in order to know how the address is displayed in the front-end, backend and emails.
You can read more about the view override :
www.hikashop.com/support/documentation/i...ashop-view-form.html
But you can still add some PHP code in order to not use the "address_template" in your email and hard-code your own template.

Regards,


Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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9 years 11 months ago #182369

Hi
How to add some informations and image/logo in the customer mail template in HTML view ?

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9 years 11 months ago #182374

Hi,

You can edit the email via the menu System > Emails, and in the html part add the desired content.

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