User registration details

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10 years 1 month ago #174374

-- HikaShop version -- : 2.3.3
-- Joomla version -- : 3.3.6
-- PHP version -- : 5.3.28
-- Browser(s) name and version -- : Chrome 36.0.1985

Hi. What is the quickest way to download all my registered users' details. Doesn't appear to be an export facility within Hikashop Essential. If not, please advise which folder holds these details so I can consider extracting that way.

Second question - after new user registration, there is a blank screen. How do I re-direct the user to my home page/ somewhere else.

Thanks

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10 years 1 month ago #174404

Hi,

1. Go in the menu System>Mass actions, create a new mass action on "user" or "address" with an action "export CSV" and you'll be able to get your data with the "process" button.

2. It's not a blank screen. There is a message saying that the user has to click on the activation link. Your template must not be displaying the messages:
www.hikashop.com/support/support/documen...tibility-issues.html

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10 years 1 month ago #174429

Thanks for the reply Nicolas. In relation to your responses:

1. Sounds good. But for some reason when I create a new mass action, there are no options available to me when I try to select an action or a trigger from the drop-down menus. They appear to be empty. Why?

2. Correct, I meant after the activiation message. is it possible to have the system auto-re-direct to my homepage, or somewhere of my choice. I don't see this option anywhere in the config.

Thank you.

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10 years 1 month ago #174459

Hi,

1. Please check if the massaction plugins are enabled.

2. This don't seem to be really an HikaShop part, I think that you should find plugins for this kind of redirection directly :)

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10 years 1 month ago #174570

Hi Xavier. I checked the plugins and they are all enabled. Any ideas?

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10 years 1 month ago #174604

Hi,

Are you using the default backend template ?
If not, please try with the default one.

Else, please provide us a backend access to you website via private message, don't forget the url of that topic in the message.

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10 years 1 month ago #174752

Hi,

The plugin "HikaShop massaction plugin" was disabled ;)

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10 years 1 month ago #174878

Hi Xavier. I had checked that, but obviously user error. Works fine now. Appreciate the support.

Merci...

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