Please enter a value for the field email

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9 years 11 months ago #183041

But the Problem is that when filling in the form there is a Error message saying the email is not valid

This started happening and I do not know why. I use the hikashop registration for users. Now when a user tries to register they get a popup that says Please enter a value for the field email. I have verified the user email is not in the system. My client says he has not changed anything.

lasalle.ecentre.org/register-login/register

Thanks for looking and suggestions to fix this.

~d

Last edit: 9 years 11 months ago by drchamp8756. Reason: debug info showing on forum

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9 years 11 months ago #183071

Hi,

Please give us more informations about your environment, Joomla version, HikaShop version, etc ?
If you have done updates recently, or view editions..

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9 years 11 months ago #183099

HikaShop 2.3.4
Joomla! 3.3.1 Stable
PHP 5.4.33

The only change I recall is Akeeba Admin and Akeeba Backup. I already tested Akeeba admin as a possible problem by having it not protect the front and back side and renamed the main.php file to set the firewall part off. My host also changed the ip just a day ago how ever this problem I believe was there before the ip change because I made an akeeba backup and installed into a new place a week or more ago and the problem was there, thats how I found the problem - with the duplicated site.
Thanks

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9 years 11 months ago #183110

Hello,
You have the "2.3.1" hikashop version, so firstly can you download the last Hikashop version through our website, install it and test it again ?
Thanks.

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9 years 11 months ago #183386

Updating to the latest version fixed the problem. Thanks for the suggestion.
~d

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