[SOLVED]Customer Country Drop Down Crashing Chrome

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9 years 8 months ago #192010

-- url of the page with the problem -- : arthrem.co.nz/administrator/index.php?op...l=user&task=edit&cid []=6
-- HikaShop version -- : 2.3.5
-- Joomla version -- : 3.3.6

In the address template, the Country drop down is causing Google Chrome to crash (Aw Snap!) when it is selected from the back end or front end. Both Mac and PC versions are affected.

This occurs when editing an existing customer or adding a new one.

This works fine in Firefox.

Location:
arthrem.co.nz/administrator/index.php?op...l=user&task=edit&cid []=6

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Last edit: 9 years 8 months ago by MSTACE.

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9 years 8 months ago #192013

From the front end, if you go in and EDIT an address, the TITLE and COUNTRY dropdowns are not populated.

This is true on any browser or platform.

I have checked the custom field settings and they are set to to be visible and to everyone.

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Last edit: 9 years 8 months ago by MSTACE.

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9 years 8 months ago #192106

Hi,

We tried both things on our end with Joomla 3.3.6, HikaShop 2.3.5 and Chrome and we don't have the problem.
Can you provide a backend access so that we can look at that on your website ?

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9 years 8 months ago #192129

I have PMd the info to you.

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9 years 8 months ago #192146

Hi,

If you can send this kind of information thanks to the "contact us" form (with a little link to that thread), it will allow the all support team to have the information.

Thanks for your understanding.

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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9 years 8 months ago #192163

Sent. Thanks.

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9 years 8 months ago #192250

Hi,

First, it didn't crash my google chrome.
Second, the issue is more link to CSS/Chosen than from HikaShop.
Please try to deactivate the "use chosen library" in your HikaShop configuration.

Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.
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9 years 8 months ago #192303

Deactivating the chosen library worked. Not crashing Chrome now but I also found in the style_orange.css that several of the fields had a width set to 1px.

This was contributing to the problem as those fields were not selectable at that width.

#hikashop_address_form_span_iframe #address_title

#hikashop_address_form_span_iframe #address_country

#hikashop_address_form_span_iframe #address_state

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