{SOLVED} New Account Email

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9 years 8 months ago #192275

-- url of the page with the problem -- : www.vinhoscortem.com
-- HikaShop version -- : latest
-- Joomla version -- : 3.4
-- PHP version -- : 5.4

Hi,
I've searched through the forum and tested and tried all the options, checked all the settings, my server is sending all other mail but not this one and still I cannot get the confirmation email to be sent to the client when they register a new account from the shopping cart.

Desperately hoping you can give some other guidance.
Thanks

Last edit: 9 years 8 months ago by dillydally.

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9 years 8 months ago #192304

Hi,

Do you get that email sent when you use the Joomla registration page ?
Did you set the "New User Account Activation" option to "self" in the options of the joomla user manager ?

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9 years 8 months ago #192411

nicolas wrote: Do you get that email sent when you use the Joomla registration page ?

Joomla sends new registrations when I set them up in Joomla, but still not from Hika.

nicolas wrote: Did you set the "New User Account Activation" option to "self" in the options of the joomla user manager ?

Yes checked that too and it is correct.

Just tried again and I have received this message, this is the first time ... does that make any sense, could it be responsible?
Warning

Error loading component: COM_USERS, Component not found.


Thanks for the response.

Last edit: 9 years 8 months ago by dillydally. Reason: added info

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9 years 8 months ago #192429

Not sure what I did or how ... but it works!
Thanks for your help and tips and phew I'm so relieved it is working.

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9 years 8 months ago #192439

Hi,

For the "COM_USERS + J3.4" issue, see : www.hikashop.com/forum/checkout/875245-a...com-user.html#192240

Regards,


Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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